Managed Services for Salesforce

Our managed services for Salesforce plans are uniquely designed to provide the right skills for the right products at the right time to help your organization achieve continuous improvement.
Salesforce Managed Services

Managed services for Salesforce is a comprehensive set of activities from implementation to support and evolution, aimed at improving the adoption from a minimal viable Salesforce to maximum value from Salesforce.

Managing a Salesforce ecosystem is more than just adding new users or resetting passwords. Staying on top of all the latest features and functions of Salesforce can be challenging without an experienced Salesforce consultancy or MSP to help.

Managed Services for Salesforce Plans

Managed Capacity

Optimize capacity utilization with cost provisioning and labor arbitrage. Increase competency at a reduced cost and delivery time. Define and manage a flexible & specialized team for utilization.

Managed Support

Fast and seamless specialized resolutions with a flexible and scalable support system. Manage and maintain your Salesforce product stack, updates, releases, incidence and change management.

Managed projects

Manage multiple projects, with tailor-made outcomes through issue triaging, innovation, and agile methodologies. Tooling and innovation for visible business values.

Focus on Continuous Improvement

Small Changes
Small changes

Making way for small changes that make things better, and then actually committing to action.

Process
Process & Practice

Fail fast, and apply learnings from a technology or product perspective, ditto from a cultural perspective as well.

Empowerment
Empower Employees

Engage & listen to the voices of those who are directly engaged in the process, technology, and teamwork.

Measurable
Measure Everything

Campaigns to revenue, SRs to CSAT, adoption to performance. Measure & manage smaller goals and improvements for success.

Salesforce Managed Services FAQs

We exclusively engage Salesforce-certified consultants for customer engagements, and we continue to invest in our team members' training and development, leading to 450+ Salesforce certifications. We believe this is a key differentiator and enables us to expertly serve all of our clients who need Salesforce Managed Services.

We are headquartered in Atlanta, Georgia and offshore development centre is located in Bangalore, India. Our Global Salesforce practice enables us to serve clients from any country around the globe.

When it comes to Salesforce managed Services, it is not usually the best practice to have a standard pricing. As this is custom dependent on the customer requirement and the services covered as part of the engagements and corresponding duration. We do have various engagement models including T&M, Fixed Pricing, Pay as you Consume and Hybrid Model.

Enabling our Customers to Build

A CONNECTED ECOSYSTEM
Salesforce Managed Services Connected Ecosystem

Customer Success Stories

From an idea to an unforgettable and measurable customer experience

salesforce-managed-services-healthcare-insurance

Managed Services for Salesforce reduced operating costs by 22% for leading healthcare insurance provider

flooring-manufacturer-salesforce-managed-services

Simplify B2B customer experience with Managed Services for Salesforce (Global manufacturer of commercial flooring)

Drives productivity workflow integrated suite salesforce instance

Built a resilient Salesforce instance
that drives productivity and a seamless
workflow

Expertise
matched with
customer success

1500+

Successful Customers

Engagements

4.9/5

AppExchange

CSAT

600+

Salesforce

Certifications

20+

Years Of 

Customer Success

Customer Satisfication

Managed Services
Consulting Partner (Global)
in
Customer Satisfaction

Experties

Managed Services
Consulting Partner (Global)
in
Expertise

Number of Projects

Managed Services
Consulting Partner (Global)
in
Number of Projects

Credentialed People

Managed Services
Consulting Partner (Global)
in
Credentialed People

* Partners with Salesforce Practice Size 200 and above. Ranking are as of November 2023. Please refer to find partners.salesforce.com for current rankings

Unlock the value of Salesforce with Customer360

Strategic Consulting

Executive goal-setting workshops, business process reviews, user adoption plans, and a comprehensive roadmap for long-term value realization.

Migration and Integration

Seamless migration and end-to-end integration to transform and optimize your business.

Development and Testing

Our independent best-in-class CRM cloud testing services acknowledged by the global Salesforce leadership.

Analytics-enabled Dashboard

Real-time analytics dashboard and a 360-degree customer view to help you make faster, more informed decisions.

Industry Specialized

Technical and advisory support from certified industry cloud Salesforce experts to augment your administrator capabilities.

Support Services

Backlog refinement, streamlining business processes, and overseeing continuous delivery with support for release updates, integration monitoring, troubleshooting, and more.

What are the benefits?

Cost Effective

No matter the size of your business, bringing on a full-time Salesforce specialist may not be cost-effective. Chances are that your business may not need a full-time specialist working 40 hours per week.

Diverse Talents & Expertise

It’s our job as Managed Services provider for Salesforce to know Salesforce inside and out from updates and new features to bug fixes and integrations. With managed services support, you get access to our full team of Salesforce experts including Success Managers, Certified System Administrators, Developers, Consultants, Business Analysts, Operations experts, and more.

Scalability

Your Salesforce org needs to adapt to your business, scale with your organization, and empower proactive tech management and maintenance. Managed Services will allow you to lower costs, greater fiscal stability, and the benefits of getting input from multiple, diverse perspectives and talents.

Greater Flexibility

You need a tech team that can help you think and act strategically, tactically, and proactively. Having the flexibility of a team that adapts to your needs is a huge advantage. Plus, there’s also the benefit of having multiple perspectives on potential solutions, even before work begins.

Managed Services for Salesforce that take your business to the next level.

Our managed services for Salesforce approach ensures maximum ROI for your business from your Salesforce investment.