Managed Support for Salesforce

Hassle free managed support for business-as-usual & continuous improvements 

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Managed Services for Salesforce Offerings
The growing emphasis on CRM and IT functions has caused enterprises to focus on reducing the burden on in-house IT teams. However, the complexities of the IT environment are difficult obstacles to overcome. This is where Managed support services for Salesforce can help enterprises achieve greater operational flexibility.

Why do you need
Managed support Services for Salesforce?

Inadequate incident mitigation

Inadequate incident mitigation

Slow response to IT issues

Slow response to IT issue

Poor vulnerability assessment

Poor vulnerability assessment

High operational cost due to time, budget or quality issues

High operational cost

How do you
manage support for Salesforce?

Streamlined helpdesk services

Streamlined helpdesk services

Quick response to issues

Quick response to issues

Better adherence of SLAs

Better adherence of SLAs

Round-the-clock availability The CRMIT Advantage With our services, you get end-to-end maintenance of your Salesforce portfolio through incidents and changes in your business. Our fully flexible and scalable services are designed to vitalize technological innovations within the Salesforce platform. This includes holistic support around incident management, maintenance, enhancements, and release management, all of which is enabled with on-demand virtual administration capabilities Some of the key areas that our managed support services for Salesforce cover are: Deployment of a holistic capacity model that bridges project-specific skill gaps Managed helpdesk service Service level commitments Service level commitments Availability monitoring Availability monitoring Ticketing system Ticketing system Maintenance commitments Maintenance commitments Vulnerability assessments Vulnerability assessments Prioritized issue resolution Prioritized issue resolution Reporting and SLA monitoring Reporting and SLA monitoring The CRMIT Advantage Our services help you mitigate issues faster, predict problems and preemptively resolve them, and streamline all your CRM and IT operations. You may want wholesale outsourcing of the maintenance when you have scarce in-house resources to maintain and manage Salesforce. In such a case, the OEM Salesforce licenses may be held by you or us. Here is a snapshot of what makes us stand out as your managed support partner. What we offer A highly-skilled team with diverse expertise A customer-first mindset Holistic managed support A robust incident management framework What you get Improved incident management Faster resolution of issues Increased agility and scalability Cost optimization Customer Success Stories From an idea to an unforgettable and measurable customer experience View All salesforce-managed-services-healthcare-insurance Managed Services for Salesforce reduced operating costs by 22% for leading healthcare insurance provider flooring-manufacturer-salesforce-managed-services Simplify B2B customer experience with Managed Services for Salesforce (Global manufacturer of commercial flooring) drives-productivity-workflow-integrated-suite-salesforce-instance Built a resilient Salesforce instance that drives productivity and a seamless workflow Expertise matched with customer success 1500+ Successful Customers Engagements 4.9/5 App Exchange CSAT 350+ Certified Consultants 19+ Years Of Managed Service Experience Salesforce Partner Tableau Partner MuleSoft Related Managed Services Plans Managed Capacity Optimize capacity utilization with cost provisioning and labor arbitrage. Increase competency at a reduced cost and delivery time. Define and manage a flexible & specialized team for utilization. Read More Managed Projects Manage multiple projects, with tailor-made outcomes through issue triaging, innovation, and agile methodologies. Tooling and innovation for visible business values Read More How Can We Help You? Our Managed Support services for Salesforce are designed. to ensure your business gets maximum ROI from your Salesforce investment Talk to Our Experts About CRMIT Solutions is a leading Managed Services Provider for Salesforce focusing on digital transformation solutions to deliver Customer360. About Us Careers Corporate Social Responsibility Contact Annual Reports Insights Success Stories Press Release Blog Follow us Services Managed Services For Salesforce Managed Capacity Services For Salesforce Managed Projects Services For Salesforce Managed Support Services For Salesforce Quick Start Packages Solutions Salesforce Digital360 BI & Analytics Lead-To-Quote-To-Cash Digital-First Field Service Salesforce Implementation Salesforce Migration Salesforce Partner Salesforce Support Services Salesforce Integration Services Salesforce Service Cloud Consulting Salesforce Sales Cloud Consulting Marketing Automation Services Industries Manufacturing Financial Services Healthcare & Life Sciences Products FieldForcePro FieldSalesPro Cognitive Marketing Disclaimer Privacy Policy Copyright © 2022 CRMIT Solutions. All Rights Reserved. Get Started Request A Demo Join Us

Round-the-clock availability

The CRMIT Advantage

With our services, you get end-to-end maintenance of your Salesforce portfolio through incidents and changes in your business. Our fully flexible and scalable services are designed to vitalize technological innovations within the Salesforce platform. This includes holistic support around incident management, maintenance, enhancements, and release management, all of which is enabled with on-demand virtual administration capabilities

Some of the key areas that our managed support services for Salesforce cover are:

Managed helpdesk service
Managed helpdesk service
Service level commitments
Service level commitments
Availability monitoring
Availability monitoring
Ticketing system
Ticketing system
Maintenance commitments
Maintenance commitments
Vulnerability assessments
Vulnerability assessments
Prioritized issue resolution
Prioritized issue resolution
Reporting and SLA monitoring
Reporting and SLA monitoring
Devops
Salesforce DevOps

Why choose CRMIT as your
Managed Support Partner for Salesforce?

Our services help you mitigate issues faster, predict problems and preemptively resolve them, and streamline all your CRM and IT operations. You may want wholesale outsourcing of the maintenance when you have scarce in-house resources to maintain and manage Salesforce. In such a case, the OEM Salesforce licenses may be held by you or us. Here is a snapshot of what makes us stand out as your managed support partner.

What we offer

  • A highly-skilled team with diverse expertise
  • A customer-first mindset
  • Holistic managed support
  • A robust incident management framework

What you get

  • Improved incident management
  • Faster resolution of issues
  • Increased agility and scalability
  • Cost optimization

Managed Support for Salesforce FAQs

Our managed support services are designed to provide you with prompt and efficient support when you need it. Our team is available at the scheduled times as per your request to assist you with any Salesforce-related issues, ensuring that your environment is functioning optimally at all times. We provide a guaranteed response time.

Customers can raise requests via the support channels agreed upon in our managed support agreement. Our team will then triage the issue, and if necessary, involve our technical experts to resolve the issue in a timely manner. We also provide regular updates on the status of the issue until it is fully resolved.

Customer Success Stories

From an idea to an unforgettable and measurable customer experience

View All
salesforce-managed-services-healthcare-insurance

Managed Services for Salesforce reduced operating costs by 22% for leading healthcare insurance provider

flooring-manufacturer-salesforce-managed-services

Simplify B2B customer experience with Managed Services for Salesforce (Global manufacturer of commercial flooring)

Drives productivity workflow integrated suite salesforce instance

Built a resilient Salesforce instance
that drives productivity and a seamless
workflow

Expertise
matched with
customer success

1500+

Successful Customers

Engagements

4.9/5

AppExchange

CSAT

600+

Salesforce

Certifications

21+

Years Of 

Customer Success

Appexchage Rankings Global

Related Managed Services Plans

Managed Capacity

Optimize capacity utilization with cost provisioning and labor arbitrage. Increase competency at a reduced cost and delivery time. Define and manage a flexible & specialized team for utilization.

Read More

Managed Projects

Manage multiple projects, with tailor-made outcomes through issue triaging, innovation, and agile methodologies. Tooling and innovation for visible business values

Read More

How Can We Help You?

Our Managed Support services for Salesforce are designed
to ensure your business gets maximum ROI from your
Salesforce investment

Talk to Our Experts