CRMIT has developed a Self-Service Portal, which provides a comprehensive solution to empower end customers with quality services while reducing costs. Track, manage and resolve issues quickly within service level agreement (SLA); enable customers to access service requests and solutions while retaining control of what they can read, and strengthen relationships with customers.
CRM++ Self Service Portal leverages the extensibility of Oracle® Fusion CRM framework to provide the complete solution for delivering world-class customer service. It helps customer-centric organizations to achieve recognition for better customer service, which translates into stronger customer loyalty, higher revenue, and improved customer profitability.
Watch this video or read this page to find out more about CRMIT’s Self-Service portal.
Originally Published on Oracle Blog
Tags: CRM++, Customer Service Management, Fusion CRM, Self Service Portal
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