RightNow CX integration for Twitter is an extension to Oracle RightNow Social Experience capabilities and enables the RightNow platform to instantly generate and distribute pre scripted response to queries / feedbacks posted by customers and...
Executive Summary The second decade of the 21st century has seen the maturity of social media as a distinct digital entity. From being an avenue for simply connecting with family & friends, it is increasingly...
CRM++ Email Workbench now leverages the extensibility of Oracle® Fusion CRM framework for delivering effective customer service in addition to its existing integration capability with Oracle® CRM On Demand CRM++ Email Workbench provides a comprehensive...
Some statistics first … The USA will need 22 million new college-educated workers and is likely to see a deficit of 3 million workers with post- secondary degrees (Source: Help Wanted: Projections of Jobs and...
CRMIT has developed a Self-Service Portal, which provides a comprehensive solution to empower end customers with quality services while reducing costs. Track, manage and resolve issues quickly within service level agreement (SLA); enable customers to...
Ever since Oracle acquired Eloqua (Dec 2012), I started exploring Eloqua‘s fitment into Oracle’s Cloud Strategy, more specifically Oracle’s Cloud CX Strategy I discussed in couple of my previous posts in terms of how Fusion...
It is our pleasure to state that CRMIT, one of the fastest growing specialists in delivering CRM solutions has launched a book: CRM On Demand – Administrative Essentials at a glittering ceremony on January 18th...
Today our team in CRMIT will be launching a new book “CRM On Demand Administrative Essentials” authored by our very own CRMITians, Padmanabha Rao and Venkatesan Sundaram. On Friday, Jan 18th, we’ll celebrate the book’s...
Oracle has published the following CRMIT videos from Oracle Open World Conference: In the first video, Raj Badoni, one of the Directors of CRMIT discusses how CRMIT uses Oracle Cloud’s platform services (PaaS) to extend...
Adapting the correct ways of marketing is utterly important in today’s immensely competitive market. Every business entrepreneur knows that besides the quality of the products or services that they provide, a proper marketing technique is...
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3, false, false, asvp Unique Value Proposition, false, Agility and Adaptability^Continuous Improvement^Strategic Platform Alignment^Maximizing ROI^Data Security Priority^Comprehensive/Dynamic^, Back, Next
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5, false, false, asvp Complements Salesforce Success Plans, false, Maximize Salesforce potential and achieve better results^Get full value of the platform’s extendibility^Fast implementation with higher ROI from Salesforce^Get customizable app functionality^Accelerate your time-to-value^, Back, Next
3, true, IN, https://www.crmit.com/wp-content/uploads/2022/08/mickey-bedi.jpg, Mickey Bedi, Vice President & Geo Leader of India, mickey.bedi@crmit.com
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