Software Satisfaction Awards are now in their sixth year and have organized software industry’s most coveted awards. The SSA is voted on by actual users of software rather than a panel of judges and the deadline for user votes being 5pm on the 20th of June 2011.
The Software Satisfaction Awards 2011 would culminate in an evening Awards ceremony at the London Marriott Hotel Grosvenor Square and over 300 delegates, across the world from shortlisted organizations and leading industry representatives, would gather to recognize and reward excellence in business software customer satisfaction covering the various verticals in the market.
These industry awards are decided entirely by the votes of users who are asked to rate all of their business systems for: Ease of Use; Functionality; Reliability; and Value for Money. For each of these attributes, the respondents are expected to give their ratings on a four-point scale from Poor to Excellent.
According to the Statistics, more than 8,000 people have casted their votes on applications ranging from Payroll/HR and CRM to Finance and Accounting. The votes will determine the nominations and finally highlight the right software business models for a better growth in the market.
Also, note that Competition in the CRM and Customer Management categories is grown fierce this year among industry giants such as Salesforce.com, NetSuite, Oracle, Sage UK, SAP, InTouch CRM, Amphis Software, ResponseTek and Thunderhead. Meanwhile, the new areas including Business Intelligence category has seen companies such as SAP, SAS, BOARD M.I.T., Parker Software and Advanced Business Solutions facing off.
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