Journal

CRMIT unveils AI Agent incubation at Innovation Lab

The incubator is an evolution of CRMIT’s leadership in CRM, AI and data modernization and will draw on the firm’s industry and decision intelligence experience. The incubator will enable client adoption of Agentforce and AI Agents through industry-focused solutions with ethics and trust.

Atlanta, GA  – [December 24, 2024] – CRMIT Solutions, a leading provider of customer experience and digital transformation solutions, unveiled a list of AI Agent incubation and innovations at their amplifAI innovation lab. As a proud sponsor of the Agentforce World Tour in Atlanta, CRMIT reinforced its commitment to empowering organizations with decision intelligence through industry-focused, AI-powered solutions.

CRMIT unveils AI Agent incubation at Innovation Lab

The amplifAI Innovation Lab will provide organizations with a structured, collaborative environment to ideate, design, build, and deploy autonomous AI gents and copilots, tailored to their unique business needs.The lab will enable clients to identify high-impact use cases, co-create AI solutions, and fast-track the path from ideation to implementation.

At CRMIT, we believe that AI—particularly with GenAI—has the potential to elevate CRMs into platforms enriched with intelligent automation, expert-level coaching and decision-making,” said Saurabh Gupta, Chief Impact Officer at CRMIT Solutions. “AmplifAI Innovation Lab brings this vision to life by harnessing the full suite of Salesforce AI tools—Agentforce, Einstein, and Data Cloud—to ideate, design, and deploy these AI agents. Our ASVP framework further helps ensure these agents are continuously monitored and refined to drive impactful, scalable decision transformations.” added Saurabh.

CRMIT Solutions, demonstrated some of these innovations at CRMIT hosted fireside chat at the Agentforce World Tour, Atlanta, GA on December 18, 2024 at the Cobb Galleria Centre.

CRMIT Solutions, unveiled its Agentforce Quick Start Package at the recently concluded Agentforce World Tour in Seattle. The Agentforce Quick Start Package is a limited engagement implementation, to go live in as early as 5 weeks. The implementation involves basic configurations and at most utilization of out-of-box features to empower the agents.

About CRMIT Solutions

CRMIT Solutions is a leading CRM Solutions Provider specializing in digital transformation and decision intelligence solutions, all powered by Customer360++  (a proprietary AI and decision science framework). The flagship Application Success Value Plan (ASVP) is a comprehensive success plan that leverages decision science techniques and lets customers choose from the ASVP Improve, ASVP Innovate, and ASVP Secure programs.

For more information about CRMIT Solutions and its services, please visit www.crmit.com.

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CRMIT Solutions 
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