Autonomous AI Agent

Revolutionizing Business Operations with Salesforce Agentforce

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Autonomous AI Agent Services

At CRMIT, we empower business with Autonomous AI Agents powered by Salesforce’s Agentforce platform. These intelligent agents deliver unparalleled accuracy by leveraging real-time data, business workflows, and an advanced security framework that maintains your data’s integrity and privacy. Whether you’re looking to scale customer engagement or streamline internal processes, our AI agents are designed to act intelligently and autonomously, enhancing efficiency across all areas of your business. 

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How Our Autonomous Agents Transform Your Business

Seamless Execution

Agents autonomously execute tasks, engage customers, and handoff to human agents when needed, incorporating a Human In The Loop (HITL) approach, ensuring your workflow remains uninterrupted.

Real-Time Insights

Our agents utilize real-time trusted data grounded with data from your salesforce CRM or external systems (using Data Cloud) to provide actionable insights and carry out predefined tasks.

Personalized Interactions

Engage with customers on a personal level, driving satisfaction and increasing retention through intelligent responses and quick resolutions across channels like website, CRM, mobile app, Slack, and more.

Driving Performance and Customer Satisfaction

AI Sales Coach

Our AI Sales Coach enhances your sales team’s performance by offering real-time tips and personalized actions across channels. This agent ensures sales reps engage more effectively with prospects, leading to faster decision-making and improved conversion rates.

Healthcare Service Agents (HC360)

In the healthcare industry, our agents help with patient triaging, appointment scheduling, and analyzing pathology reports. These agents streamline complex healthcare processes, improving both efficiency and patient outcomes.

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Our Tailored Solutions

Designed to streamline sales and customer service processes with intelligent, autonomous agents

Inside Sales Assistants

  • Prospect Scoring and Routing Agent

    Automatically scores prospects and routes them to the right sales rep based on real-time evaluation, ensuring efficient lead handling.

  • Customer Email Sentiment Analysis and Scoring

    This agent analyzes customer emails to determine sentiment and score them, helping sales teams craft personalized responses and improve customer satisfaction.

Service Agents

  • Our suite of AI-driven agents for the healthcare sector streamlines various services, from symptom triage to specialist matching and lab result analysis. These agents reduce wait times and enhance service performance, ensuring faster, more accurate care for patients.

Our Tailored Solutions

Designed to streamline sales and customer service processes with intelligent, autonomous agents

Inside Sales Assistants

  • Prospect Scoring and Routing Agent

    Automatically scores prospects and routes them to the right sales rep based on real-time evaluation, ensuring efficient lead handling.

  • Customer Email Sentiment Analysis and Scoring

    This agent analyzes customer emails to determine sentiment and score them, helping sales teams craft personalized responses and improve customer satisfaction.

Service Agents

  • Our suite of AI-driven agents for the healthcare sector streamlines various services, from symptom triage to specialist matching and lab result analysis. These agents reduce wait times and enhance service performance, ensuring faster, more accurate care for patients.

Why Act Now?

Augmented Skills

Empower your team with AI agents that assist and enhance their capabilities.

Increased Productivity

Free your workforce from routine tasks, allowing them to focus on more strategic, high-value work.

Higher Margins

Boost profitability through operational efficiency and smarter resource allocation.

Stronger Customer Relationships

Provide personalized, real-time support across all channels, fostering trust and satisfaction.

Expertise
matched with
customer success

1500+

Successful Customers

Engagements

4.9/5

AppExchange

CSAT

600+

Salesforce

Certifications

21+

Years Of 

Customer Success

Appexchage Rankings Global