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CRMIT Solutions announces the availability of its Self Service Portal solution on Oracle Cloud to enable customers to focus on strategic imperatives – with easy upgrades, virtually no downtime and operational excellence

25 September 2013 Milpitas, CA

California based CRMIT Solutions, a leader in transforming businesses with cloud based Customer Experience (CX) solutions, today announced that it will provide a self-service solution on Oracle Public Cloud.

The Oracle Cloud includes Platform as a Service (PaaS), Software as a Service (SaaS), and Infrastructure as a Service (IaaS) capabilities, while providing a cost-effective and secure environment. The CRM++ Self Service Portal is a comprehensive knowledge management, service request tracking & managing capability designed to strengthen a business’s relationships with customers. The knowledge management capability empowers customers to request information or log a service request from virtually anywhere - anytime through this portal while leveraging the integration capabilities with leading Customer Experience solutions like OracleSales Cloud Service and Oracle Java Cloud Service– both available via the Oracle Cloud.

Oracle Cloud customers are able to take advantage of a comprehensive knowledge management, service request tracking and managing capability to strengthen relationships with customers.

As businesses large and small start to explore the cloud, you need to understand not only the benefits, but also the changes brought by moving to a cloud delivery model.” said Vinod Reddy, Founder and CEO, CRMIT Solutions"With this new development, we can now make available the CRM++ Self Service Portal on Oracle Cloud to customers and partners worldwide faster so they can leverage its power and scalability to secure their IT infrastructures or those of their customers.”

CRMIT Solutions plans to announce a series of webinars on their CX expertise. A self-running demonstration of the CRM++ Self Service Portal on Oracle Cloud is also available on the website. To know more visit www.crmit.com.

CRMIT is a Platinum level member of Oracle PartnerNetwork (OPN).

About CRMIT Solutions

CRMIT Solutions delivers SaaS-based customer experience (CX) consulting and solutions. With 200+ certified customer relationship management (CRM) consultants and over 250 successful CRM deployments across 25+ countries, CRMIT Solutions offers a range of CRM++ applications for accelerated deployments (4000+ user base), including various rapid implementation and migration utilities for the Oracle Customer Experience Portfolio - Oracle Service Cloud. Oracle Sales Cloud, Oracle Marketing Cloud, and Oracle Social Relationship Management platform. CRMIT Solutions is one of the largest Cloud based CRM deployment partners with several leading Fortune 500 companies spread across various domains, including banking, financial services, insurance, education, retail, manufacturing, life sciences, energy, telecom, public sector, and travel and transportation. CRMIT Solutions has also successfully accomplished 24,000+ hours of CRM training engagements globally.

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