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We deliver Customer Success

We give you the power to step into the hearts and minds
of your customers

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Oracle Platinum Partner

CRMIT Solutions is a Platinum member to the Oracle PartnerNetwork with a team of 250+ certified Oracle consultants.

6+

Specialization Solutions

130+

Customer Engagements

250+

Certified Consultants

Your preferred Customer Success Partner

CRMIT Solutions helps organisations in delivering Customer Experience (CX) centric solutions for Oracle Cloud Customer Experience (CX) platforms. This also includes a range of CRM++ products, built on its proprietary CRM++ Application Integration Framework (CAIF) and listed on Oracle Cloud MarketPlace. With over 250+ certified Oracle consultants and over 130+ customer engagements, CRMIT Solutions offers valued services including implementation, migration, customization, product development, visualization and mobility while the extensive domain experience, technological excellence and stress on timely responses remain the key differentiators.

Oracle Cloud Services We Offer

Increase lead conversions, sales close rates, and provide mobile accessibility to the cloud anywhere

Customer Portal Migration

Customer Portal Migration

Migrating to Oracle Service Cloud (RightNow) Customer Portal Framework Version 3.x offers customers, the control and flexibility to choose functions and features and control when to implement them.

No. 01

Telephony Integration

Telephony Integration

Direct access to extended telephony functions that enable a comprehensive call center or contact center solution for increased customer relationships, excellent service levels and customer satisfaction.

No. 02

Quote Management

Quote Management

Ability to quickly create price quotes, linked to right business records accounts, contacts, or opportunities in your CRM.

No. 03

Email Integration

Email Integration

A comprehensive solution to manage, capture, collate, respond and distribute important customer email activity all within the CRM system.

No. 04

Data Utilization

Data Utilization

Assess, consolidate, cleanse, de-duplicate, migrate, data governance and integrate customer data, to drive user adoption by building trust and increasing productivity.

No. 05

Annual Support

Annual Support Programs

Day-to-day support, periodic review of upgrades and updates, user-adoption and trainings to ensure your customer experience strategies are successful.

No. 06

Mobility

Mobilility

Mobility solutions to accelerate field sales engagements, including sales coaching, product cataloging, meeting effectiveness, quote management and sales performance analysis.

No. 07

Analytics

Analytics & Visualization

Drill down into any dataset, get instant answers, and collaborate with your team on any device, from anywhere. Discover insights about your data with our Quick Start approaches.

No. 08

Implementation and Migration

Implementation and Migration

Fast track implementation, migration and customization services with industry specific business processes, templates and best practices.

No. 09

Oracle Cloud Customer Experience (CX) Specializations

Optimize Your Digital Business with an End-to-End Strategy for Oracle

sales cloud

Sales Cloud

Drive sales productivity improvement from a prospect to customer. Our certified consultants with a perfect combination of product expertise and a proven implementation methodology, help you streamline your revenue growth.

service cloud

Service Cloud

Optimize your agent productivity, improve the first call resolution, reduce case turn around time, and enhance your customers satisfaction. A comprehensive service experience which includes phone, web, chat, social, and field service.

marketing cloud

Marketing Cloud

Comprehensive platform for one-to-one marketing, pulling together all digital marketing technologies to help you organization build relationships in a whole new way through email, mobile, and social.

Oracle Cloud Customer Experience (CX) Industries

Financial Industry

Financial Industry

Higher Education

Higher Education

Global Consulting and Systems Integration provider for Oracle

Experts in Mobility and Advanced Visualization for Customer Experience

oracle market place
Testimonial Icon

"CRMIT is always our first consultant selected. Impressed with their dedicated and quick response. They always find the best and easiest way to solve our problem. Good partner to work with."

Global manufacturer of garment hangers and associated products
Testimonial Icon

"We have worked with CRMIT team on several development projects, in every case they have understood the requirements and delivered what we asked for on time and with zero defects. We look forward to working with them frequently in future. Excellent team to work with."

Leading Real Estate Company

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