We give you the power to step into the hearts and minds
of your customers
CRMIT Solutions is a Platinum member to the Oracle PartnerNetwork with a team of 250+ certified Oracle consultants.
CRMIT Solutions helps organisations in delivering Customer Experience (CX) centric solutions for Oracle Cloud Customer Experience (CX) platforms. This also includes a range of CRM++ products, built on its proprietary CRM++ Application Integration Framework (CAIF) and listed on Oracle Cloud MarketPlace. With over 250+ certified Oracle consultants and over 130+ customer engagements, CRMIT Solutions offers valued services including implementation, migration, customization, product development, visualization and mobility while the extensive domain experience, technological excellence and stress on timely responses remain the key differentiators.
Increase lead conversions, sales close rates, and provide mobile accessibility to the cloud anywhere
Migrating to Oracle Service Cloud (RightNow) Customer Portal Framework Version 3.x offers customers, the control and flexibility to choose functions and features and control when to implement them.Know More
Direct access to extended telephony functions that enable a comprehensive call center or contact center solution for increased customer relationships, excellent service levels and customer satisfaction.Know More
Ability to quickly create price quotes, linked to right business records accounts, contacts, or opportunities in your CRM.Know More
A comprehensive solution to manage, capture, collate, respond and distribute important customer email activity all within the CRM system.Know More
Assess, consolidate, cleanse, de-duplicate, migrate, data governance and integrate customer data, to drive user adoption by building trust and increasing productivity.Know More
Day-to-day support, periodic review of upgrades and updates, user-adoption and trainings to ensure your customer experience strategies are successful.Know More
Mobility solutions to accelerate field sales engagements, including sales coaching, product cataloging, meeting effectiveness, quote management and sales performance analysis.Know More
Drill down into any dataset, get instant answers, and collaborate with your team on any device, from anywhere. Discover insights about your data with our Quick Start approaches.Know More
Fast track implementation, migration and customization services with industry specific
Optimize Your Digital Business with an End-to-End Strategy for Oracle
Drive sales productivity improvement from a prospect to customer. Our certified consultants with a perfect combination of product expertise and a proven implementation methodology, help you streamline your revenue growth.
Optimize your agent productivity, improve the first call resolution, reduce case turn around time, and enhance your customers satisfaction. A comprehensive service experience which includes phone, web, chat, social, and field service.
Comprehensive platform for one-to-one marketing, pulling together all digital marketing technologies to help you organization build relationships in a whole new way through email, mobile, and social.
Allow customers to interact with your service organization using any channel they wish including IVR, voice, and e-mail. Monitor customer satisfaction and provide feedback for agent performance management
From an idea to an unforgettable and measurable customer experience
"CRMIT is always our first consultant selected. Impressed with their dedicated and quick response. They always find the best and easiest way to solve our problem. Good partner to work with."Global manufacturer of garment hangers and associated products
"We have worked with CRMIT team on several development projects, in every case they have understood the requirements and delivered what we asked for on time and with zero defects. We look forward to working with them frequently in future. Excellent team to work with."Leading Real Estate Company